Pfizer Director Customer Analytics, Data Science in New York, New York

BA's Data Science team shapes state-of-the-art new analytic capabilities to drive business transformation. The Data Science Customer Analytics role is a subject matter expert working to guide the evolution of Pfizer's commercial model globally through the application of advanced analytics to guide customer strategy for healthcare professionals (HCPs). This role is responsible to guide strategic direction for the organization through extensive cross functional partnership and identify, evaluate, synthesize and deploy new analytical approaches to across Pfizer for customer analytics. Example analytics include interactivity/visualization of complex datasets and the implementation of new approaches for predictive analytics, machine learning and network analysis. The role requires strong technical and business acumen.

BA's Data Science team shapes state-of-the-art new analytic capabilities to drive business transformation. The Data Science Customer Analytics role is a subject matter expert working to guide the evolution of Pfizer's commercial model globally through the application of advanced analytics to guide customer strategy for healthcare professionals (HCPs). This role is responsible to guide strategic direction for the organization through extensive cross functional partnership and identify, evaluate, synthesize and deploy new analytical approaches to across Pfizer for customer analytics. Example analytics include interactivity/visualization of complex datasets and the implementation of new approaches for predictive analytics, machine learning and network analysis. The role requires strong technical and business acumen.

ROLE RESPONSIBILITIES

  • Lead the development and evolution of strategic analytical frameworks that enable a Customer Centric commercial model for Pfizer's promotional engagement with healthcare practitioners (HCP) globally

  • Serve as the BA single point of contact for Customer Centric Analyses and proactively engage functional and BU leaders on strategic opportunities

  • Introduce state-of-the-art predictive and prescriptive analytical capabilities to anticipate customer needs and behaviors from complex structured/unstructured information

  • Enhance Pfizer's customer analytics toolkit through development of integrated 360 products and the introduction of metrics and frameworks for customer-level planning

  • Guide the creation and evolution of actionable above-brand customer segments using advanced analytical methods and structured/unstructured data

  • Lead the organizational adoption of new frameworks and approaches in partnership with business and functional stakeholders including Commercial Operations, Digital Strategy and Business Technology.

QUALIFICATIONS

  • Advanced analytics background required with experience in the application to strategic decision-making; prior experience in customer analytics highly beneficial

  • Business consulting experience required with strong problem-solving skills

  • Ability to design and lead execution of innovative analyses within a matrixed cross-functional setting

  • Ability to leverage judgment and experience to recommend the appropriate analytical methods and level of complexity

  • Strong communication and influencing skills with proven ability to build strategic alignment across all levels of the organization, from senior executives through individual teams

  • Ideally, in depth understanding of the current Pharmaceutical promotion model; familiarity with analyses related to the execution of commonly used tactics such as Field Force Detailing, Sampling and Multi-channel Marketing

  • Bachelor's degree required, Masters preferred

  • Minimum 10+ years of industry experience required

  • Experience required in managing large, complex projects with multi-functional team members

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

Additional Offer Details:

  • Last Date to Apply for Job: July 24, 2017

  • Grade: 15 Additional Location Information : New York, NYEligible for Employee Referral Bonus

A career at Pfizer offers opportunity, ownership and impact.

All over the world, Pfizer colleagues work together to positively impact health for everyone, everywhere. Our colleagues have the opportunity to grow and develop a career that offers both individual and company success; be part of an ownership culture that values diversity and where all colleagues are energized and engaged; and the ability to impact the health and lives of millions of people. Pfizer, a global leader in the bio-pharmaceutical industry, is continuously seeking top talent who are inspired by our purpose to innovate to bring therapies to patients that significantly improve their lives.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.