Pfizer General Manager, Consumer Healthcare in San Juan,


Pfizer Consumer Healthcare (PCH) is among the largest over-the-counter (OTC) health care product companies in the world. PCH has products in over 65 countries and employs over 3,000 people.

  • The General Manager, will lead a superior product portfolio including Advil, Centrum, and Caltrate. The geographic scope of the position in 2018: Puerto Rico ($44 Million market) as well as the Caribbean islands ($6 Million market) and is expected to grow to $xxxx for Puerto Rico and $xxxx for Caribbean islands by 2020.

  • Set and lead the strategic direction for Puerto Rico & Caribbean Islands in line with the global and regional strategy and the local market environment.

  • Organize, lead and manage Pfizer Consumer Healthcare business in Puerto Rico & Caribbean islands in order to achieve or exceed yearly budgets (revenue and IBT). To maximize sales and long-term profitability of the portfolio by ensuring effective sales and marketing execution and resource optimization

  • Achieve sustained growth targets for the affiliates consistent with internal and external compliance requirements and in line with the company values, policies and SOPs. Drive business results with integrity.

  • Provide leadership to the area in order to position PCH in a leading role within the industry


Specific responsibilities include, but are not limited to:

  • Set and lead the strategic direction for the Affiliates in line with the global strategy and the local market environment, as well as the day to day execution of operations to achieve the short and medium term objectives of the affiliate, both in terms of revenue and IBT

  • Lead the preparation of annual operating plan and long range strategic plan for Puerto Rico & Caribbean Islands and follow through the implementation throughout the year

  • Manage a workforce of approximately 50 full time employees

  • Act as a core member of the Regional Management Team optimizing resource allocation decisions to improve the Region/PCH, brand portfolio, ways of working and go-to-market strategies

  • Plan for the future - Create the vision and provide the leadership to grow the business through developing & effectively implementing the short/long-term strategy and plans.

  • Optimize growth and performance of the Consumer portfolio by executing in country plans and identifying new opportunities to drive growth

  • Develop and execute the Regional Vision, Strategy and Goals in partnership with the LATAM Regional Management Team

  • Drive a culture of compliance across the organization

  • Partner with PGS as key working relationship (supply and logistics especially for islands) and familiarity with Regulatory due to the number of regulatory bodies in this affiliate

  • Also need a good understanding of a broad range of trade channels for PR (club, food, drug, mass, independent, and down the trade calmados (gas station/ conv/etc

  • Track and report business performance and provide forecast on monthly/quarterly/FY results

  • Provide strategic direction and leadership to PCH teams so that they consistently meet and exceed performance metrics

  • Develop a high performance team environment that provides motivation and development opportunities for team members to support short and long term business success

  • Inspire others, drive engagement, and foster an OWNIT! culture

  • Lead change and continue to evolve the business in response to a Volatile, Uncertain, Complex & Ambiguous environment while keeping colleagues in the markets focused on delivering the business

  • Manage and develop talent across Puerto Rico & Caribbean Islands and in the LATAM regional team and equip managers to follow Pfizer processes (performance management, talent planning, people development)

  • Hold colleagues accountable within the context of Pfizer vision, mission, codes of conduct and values and financial management practices

  • Design and implement an organizational structure and resourcing to drive growth and profitability

  • Provides leadership on key issues for Pfizer through the establishment and maintenance of positive relationships within the industry and with external stakeholders (e.g. Key Opinion Leaders, regulators, etc)

  • Make timely decisions and communicates clearly and effectively to internal and external stakeholders

  • Proactively manage relationships with PIH, PEH and partner effectively with PCH and Pfizer Inc. platform and enabling function leaders spanning HR, Finance, Medical, Regulatory, PGS, Legal, Compliance, Corporate Affairs, etc.

  • Represent the business needs of PCH at the Country Management Forum

  • Support and drive brand innovation pipeline and new launches development

  • Performance and development of the Affiliate's leadership teamProvide leadership on key issues for Pfizer through the establishment and maintenance of positive relationships within the industry and with external bodies


  • Education: Bachelor's Degree in Administration, Economics, Medicine or related areas.

  • 10 + years experience in a sales or marketing role with a minimum of 5 years in a senior sales and marketing leadership role within OTC/FMCG environment including P&L responsibility

  • Diverse functional knowledge of and exposure to regulatory, finance, medical and manufacturing

  • Government, key stakeholder expertise, influencing and negotiation experience

  • Working effectively in a matrix environment

  • Proven track record in setting, driving and managing business targets and achieving superior sales profit and market objectives.

  • Strong leadership skills, including strong influencing skills and conflict resolution skills.

  • Strategic thinker with strong problem solving skills.

Management Background and Skills

  • Strategic view

  • Leadership

  • Negotiation

  • Communication

  • Anticipates consumer and external market needs

  • Acts decisively

  • Seizes accountability

  • Holds people accountable

  • Grows leaders

  • Builds change agile organizations and effectively leads through change and stabilizes organization to maintain focus on the business in times of change

  • Exceptional people leadership and interpersonal skills

  • Self-aware

  • Strong ability to influence, provide insights and highly inclusive

  • Innovative, out-of-the box thinker

  • Aspirational mindset

  • Visionary

  • Strategic, analytic and critical thinking skills

  • Manage and lead in ambiguous environment


  • Languages: Fluent English, Spanish (bi-lingual communication skills highly desirable)

  • MBA in Business Management desirable.


Travel 20%


Position reports to: Regional President, Latin America

Principle working relationships: Strong working partnership with HQ Commercial Organization, PGS, Finance, Medical/Regulatory Affairs, Pfizer Pharmaceutical Business leaders, and external stakeholders.


Financial Accountability

$50Mn Revenue (PR & Caribbean)


55 colleagues (Direct & Indirect)

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

Other Job Details:

  • Last Date to Apply for Job: May 31, 2018

  • Eligible for Relocation Package: Yes

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.