Pfizer Global General Toxicology Vendor Relationship Manager (Principal Scientist) in Groton, Connecticut
This position is for a Vendor Relationship Manager for Global General Toxicology in Drug Safety Research and Development (DSRD) responsible for providing expertise and leadership in the management of Contract Research Organization performance for nonclinical safety studies.
The successful candidate thrives on delivering efficient and effective vendor management skills (metrics, feedback to vendor and continuous improvement of vendor through performance based initiatives) balanced by a strong General Toxicology background across all study types (both within and outside Global General Toxicology including Center of Emphasis study types and designs) and current practices. He/she will also have a strong knowledge of other disciplines with respect to the conduct of quality work within DSRD and will work collaboratively with all stakeholders throughout DSRD.
The candidate must be a self-starter who is able to multitask, perform functions with minimal supervision, operate across global sites and lines, and work in a fast-paced and dynamic environment. Expert interpersonal, negotiation, and communication skills with the ability to influence and manage external individuals at multiple levels and functions in the vendor organization.
The candidate will also be expected to fully embrace the culture within Global General Toxicology and contribute to creating an exciting, productive working environment.
Manages global outsourcing multidisciplinary qualification teams to select, inspect, and qualify CROs.
Utilize data provided by Resource Management and discipline lines to effectively identify and place nonclinical studies.
Acts as a Vendor Relationship Manager to
Assist in providing proactive vigilance that the CRO Partner, Preferred Providers and Pfizer are accountable to the terms and conditions set forth in Master Service Agreements.
Document/track escalated issues (including minor repetitive issues) and proactively work toward issue resolution.
Proactively work to recognize and mitigate Vendor and Pfizer performance patterns that may lead to issues.
Facilitate Vendor Relationship Management Meetings and issue resolution meetings across all of DSRD.
Identify areas where Pfizer can partner with our CROs to develop process and technology improvement.
Vendor Performance measured through Scorecard/performance process.
Maintain an active presence at DSRD CROs by regularly visiting studies and reviewing processes/procedures to make sure vendor is performing to DSRD Expectations.
Review protocols and reports to manage consistency and compliance to DSRD Expectations at external vendors.
Contribute to Global General Toxicology meetings to assure that the discipline is appropriately engaged and aware of all operational/process changes at the CROs and to help maintain consistent expectations from Study Monitors.
Provides guidance and coaching regarding the duties of the Study Monitors, Internal Principle Investigators and Subject Matter Experts throughout DSRD as appropriate.
Manage internal DSRD and Partner Line relationships. A significant portion of this role will be internal facing to align and partner with other lines outside of DSRD (ie PDM, MQA, Procurement) to ensure the needs and expectations of those lines are integrated into our external work.
Minimum of Bachelors level education in toxicology, allied science, or business-based discipline; a professional degree (Masters, DVM, or PhD desired) desired
Training in leadership skills, supervisory skills, and management skills
8+ years directly managing DSRD-relevant studies at CROs as a Study Monitor/Study Director or 10+ years performing and managing in vivo/in vitro toxicology studies as a Study Monitor/ Study Director supporting the development of drug candidates with experience conducting studies at CROs
Pharmaceutical business experience
Project management and contract negotiation experience
Ability to travel (up to 50% and sometimes on short notice) and weekend/holiday travel will be required.
EEO & Employment Eligibility
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