Pfizer Global General Toxicology Vendor Relationship Manager (Principal Scientist) in Groton, Connecticut

This position is for a Vendor Relationship Manager for Global General Toxicology in Drug Safety Research and Development (DSRD) responsible for providing expertise and leadership in the management of Contract Research Organization performance for nonclinical safety studies.

The successful candidate thrives on delivering efficient and effective vendor management skills (metrics, feedback to vendor and continuous improvement of vendor through performance based initiatives) balanced by a strong General Toxicology background across all study types (both within and outside Global General Toxicology including Center of Emphasis study types and designs) and current practices. He/she will also have a strong knowledge of other disciplines with respect to the conduct of quality work within DSRD and will work collaboratively with all stakeholders throughout DSRD.

The candidate must be a self-starter who is able to multitask, perform functions with minimal supervision, operate across global sites and lines, and work in a fast-paced and dynamic environment. Expert interpersonal, negotiation, and communication skills with the ability to influence and manage external individuals at multiple levels and functions in the vendor organization.

The candidate will also be expected to fully embrace the culture within Global General Toxicology and contribute to creating an exciting, productive working environment.

Role responsibilities:

  • Manages global outsourcing multidisciplinary qualification teams to select, inspect, and qualify CROs.

  • Utilize data provided by Resource Management and discipline lines to effectively identify and place nonclinical studies.

  • Acts as a Vendor Relationship Manager to

  • Assist in providing proactive vigilance that the CRO Partner, Preferred Providers and Pfizer are accountable to the terms and conditions set forth in Master Service Agreements.

  • Document/track escalated issues (including minor repetitive issues) and proactively work toward issue resolution.

  • Proactively work to recognize and mitigate Vendor and Pfizer performance patterns that may lead to issues.

  • Facilitate Vendor Relationship Management Meetings and issue resolution meetings across all of DSRD.

  • Identify areas where Pfizer can partner with our CROs to develop process and technology improvement.

  • Vendor Performance measured through Scorecard/performance process.

  • Maintain an active presence at DSRD CROs by regularly visiting studies and reviewing processes/procedures to make sure vendor is performing to DSRD Expectations.

  • Review protocols and reports to manage consistency and compliance to DSRD Expectations at external vendors.

  • Contribute to Global General Toxicology meetings to assure that the discipline is appropriately engaged and aware of all operational/process changes at the CROs and to help maintain consistent expectations from Study Monitors.

  • Provides guidance and coaching regarding the duties of the Study Monitors, Internal Principle Investigators and Subject Matter Experts throughout DSRD as appropriate.

  • Manage internal DSRD and Partner Line relationships. A significant portion of this role will be internal facing to align and partner with other lines outside of DSRD (ie PDM, MQA, Procurement) to ensure the needs and expectations of those lines are integrated into our external work.


  • Minimum of Bachelors level education in toxicology, allied science, or business-based discipline; a professional degree (Masters, DVM, or PhD desired) desired

  • Training in leadership skills, supervisory skills, and management skills

  • 8+ years directly managing DSRD-relevant studies at CROs as a Study Monitor/Study Director or 10+ years performing and managing in vivo/in vitro toxicology studies as a Study Monitor/ Study Director supporting the development of drug candidates with experience conducting studies at CROs

  • Pharmaceutical business experience

  • Project management and contract negotiation experience

  • Ability to travel (up to 50% and sometimes on short notice) and weekend/holiday travel will be required.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Sunshine Act

  • Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.