Pfizer Supply Chain Officer in Makati City, Philippines

Title: Supply Chain Officer

Department: GSC Philippines

Reports to: GSC Market Lead - Philippines


This individual will manage the Demand Planning functions associated with the management of a Pfizer portfolio to meet customer demand and effectively optimize demand and supply chain targets aligned to global requirements. It includes the delivery and understanding of information associated with product availability as obtained through collaboration with other stakeholders.


Demand Planning

  • Accountable for the demand forecasting process (3 to 36 months) through close collaboration with Commercial teams & all relevant key stakeholders. Manage the alignment, and/or identification of the gap, of the commercial financial forecast with unit forecast and market activities.

  • Create, and continuously improve the process to derive, an accurate demand signal for supplying plants in collaboration with stakeholders such as AMP Supply Planning, Commercial, Finance, Regulatory, and Quality Operations.

  • Provision of meaningful insight through analyses; understanding and maximized use of enabling and supporting tools.

  • Support the business in creation of budget forecasts using demand insight and analysis skills.

Supply & Inventory Information Management

  • Consults with and informs AMP Supply Planners of Market dynamics that influence continuity of supply both through forecast adjustments as well as through dialogue when appropriate.

  • Collects and receives insight that can be used to provide supply insight to stakeholders in the Market.

  • Facilitates the Market S&IP ensuring a platform for AMP Supply Planners to discuss any gap between unconstrained forecast and ability to supply.

Sales & Operations Planning

  • Own & drive the full Market S&OP cycle activities, by ensuring appropriate content that creates transparency on significant past events and dominated by future outlook in areas of continuity of supply to the patients we serve; financial health through revenue and cost as well as impact on reputation.

  • Support S&OP process with AMP Supply Planning, Commercial & Finance to ensure the management of the product life cycle (including but not limited to new product launches, artwork changes, and technology transfers) and the balancing of demand and supply.

  • Work collaboratively with all key stakeholders internal and external to ensure transparency on requirements. This includes, but is not limited to, supply related strategies (e.g. allocation), promotions, financials, forecasting and regulatory compliance.

  • Contribute to project team meetings as assigned and ensure update are provided as appropriate.

Logistics Operations

  • Manage 3rd party customs brokers to ensure timeliness and compliance of customs clearance process.

  • Monitoring and handling of importation/exportation activities and documentation from Inbound/Outbound Shipment Monitoring until arrival at destination.

  • Liaise with 3rd party logistics service provider for local distribution activities (freight & inventory management).

  • Coordination of the re-packaging & redressing activities as required.

  • Communication with local stakeholders on product supply availability.

Organization Management

  • Drive Operational Excellence initiatives by identification and implementation of continuous improvement projects.

  • Ensure attainment of the desired Market Excellence maturity levels.

  • Lead and/or implement cross-functional projects to enable a lean and agile supply chain.

  • Contribute to an engaged team in an appropriate work environment.


  • Manage & maintain the integrity of portfolio data in SAP APO-DP and SAP ECC and associated documentation.

  • Ensure change management compliance with corporate standards and local legislation for change related activities, in particular where relevant GSC SOPs and policies are updated and maintained in a systematic manner

  • Accountable to be proficient with the tools of trade; explore and apply use for the good of the Patients we serve and financial health of overall business.

  • Ensure consistent compliance with required regulations, policies and procedures, and Pfizer standards. This includes all applicable local, US, regional or international laws, e.g. SOX, FCPA, Quality, EH&S, Dangerous Goods, Trade & Customs.


  • Bachelor degree in Engineering, Supply Chain Management, Business Administration or related discipline.

  • Minimum 5 years relevant experience in Supply Chain Management, preferably in FMCG or healthcare industry.

  • Self-starter, ability to work effectively under pressure managing multiple priorities.

  • Process-oriented, strong analytical and problem solving skills.

  • Experience in working in global and matrix organization. Ability to communicate effectively to all levels within the organization, both in-country and above country.

  • Ability to challenge colleagues regardless of seniority and escalate appropriately.

  • Proficient in SAP ECC/APO-DP/ SNP will be a definite advantage.

  • APICS and/or Lean/Six Sigma training or certifications desirable.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.