Pfizer Asso.II, IM in Wuhan, China

Associate II , Content Management & Authoring - Information Management, Operations Center of Excellence

Position Purpose:

Individuals filling the position listed are responsible for providing subject matter expertise in the management of the enterprise content management applications as well as associated change management and support activities for the Information Management, Operations Center of Excellence Content Management and Authoring system portfolio. Acting as project manager or business analyst role to partner with Business Technology and Medical writers/authors/regulatory strategists to ensure timely system(s) data or document submission/creation integrity and compliance.

Primary Responsibilities:

  • Provide submission ready support and technology(s) to contribute to the overall quality and consistency of Pfizer submission documents.

  • Supports integration of content management/auto-authoring solutions into business processes

  • Investigates solutions to operations' issues and develops or contributes to written materials that communicate solutions and/or options to relevant stakeholders resulting in appropriate decisions.

  • Liaise with business and technical groups to define or gather business requirements, define new business and support processes or improve existing processes.

  • Liaise with business and technical groups to review impact assessments of business requirements and technical change which include the identification of processes and applications, required changes to these processes and applications, and alternatives to mitigate impact.

  • Support advanced authoring solutions to simplify and improve document creation.

  • Gather metrics and generate standard reports regarding usage or support of Content Management/Auto-Authoring systems

  • Participate in Content Management /Auto-Authoring system release activities

Contribute as appropriate to overall training program for content management systems /Auto-Authoring systems and collaborate with business lines to ensure a consistent approach and minimal overlap with business process-specific training.

Qualifications :

  • Minimum of 2 year document management experience and business processes in the pharmaceutical industry, including an understanding of the drug development process.

  • Bachelor's degree in Life Science or related, Information or Library Science (Master's degree preferred).

  • Basic knowledge of Pharmaceutical drug development environment and regulations.

  • Demonstrated customer relationship skills and capabilities and collaboration on teams.

  • Demonstrated ability to perform in a cross-functional environment.

  • Strong verbal, written communication and presentation skills.

  • Ability to interact in a professional manner and build strong collaborative relationships with internal Pfizer teams.

  • Ability to interface with international colleagues, understand the "big picture" in terms of potential implications of changes to systems and processes to sites and/or affiliates outside of home country/region

  • Strong project management and organizational skills

Experience in business analysis, process design, text, data analytics, data sciences, content quality and automation (including AI, NLP, NLG and ML), or technical writing is a plus.

N: Not Applicable - 不适用 (China)

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.